Privacy Policy

Last updated: December 26, 2025

At Olivia, your privacy and the protection of your personal data are our top priorities. This policy explains how we collect, use, and safeguard your personal information when you visit our website, use our apps, or engage with our services.

1. Scope of the Policy

This policy applies to all personal information you provide to us through

Olivia’s official website

Subscription forms, surveys, or events organized by Olivia

Direct communication via email or phone

2. Information We Collect

We may collect different types of information about you, including:

  • Basic information: Name, email address, phone number, and address.
  • Professional and educational information: Job title, company, and area of interest.
  • Technical information: IP address, approximate location, device type, and browser.
  • Interactive information: Your preferences, survey responses, event participation, and activities on our website or apps.
  • Sensitive information: Collected or processed only when necessary and with your explicit consent.

3. How We Use Your Information

We use your personal data for purposes including:

  • Providing the services you requested
  • Managing your account and subscriptions
  • Sending news, updates, and promotional offers (with your consent)
  • Personalizing your experience and improving site content
  • Organizing events, conferences, or surveys
  • Compliance with legal and regulatory requirements
  • Internal analytics to improve our services

4. Sharing Your Information

We may share your personal information with:

  • Our affiliates and trusted partners who help operate our services
  • External service providers (e.g., email, IT, event management)
  • Legal and regulatory authorities as required by law
  • Business partners in case of merger, acquisition, or restructuring (with privacy protections in place)

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate and secure the website
  • Remember your preferences and settings
  • Analyze site usage and improve performance
  • Display personalized content relevant to your interests
  • You can control cookie settings via your browser. Please note that some features may not function properly if cookies are disabled.

6. Data Protection

We apply technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. However, absolute security cannot be guaranteed due to the nature of the Internet.

7. Your Rights

Under applicable laws, you have the right to:

  • Request access to your personal data
  • Correct or update inaccurate information
  • Request deletion or restriction of processing in certain circumstances
  • Withdraw your consent at any time (if data collection is based on consent)
  • Object to the use of your data for marketing purposes
  • To exercise your rights, please contact us using the details below.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Children

Olivia’s services are not directed at children under 18 years old, and we do not knowingly collect personal data from them.

10. Links to Other Sites

Olivia’s website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

11. Updates to the Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date at the top.

١٢. Contact Us

If you have any questions about this policy or wish to exercise your privacy rights, please contact us:

Email:  info@olivia-sd.com
Phone:  +249912393219+29120200001
Address: Sudan: A historical hub of deep market expertise and an established distribution network